Foreword (from Joe Forehand, Chairman of Accenture)

Author’s Note

Introduction

Chapter One
The Everyday Work of Leaders

1. AMBITIOUS, BUT UNPREPARED
2. OFTEN FORGOTTEN PRECEPTS
3. LEADERS ARE SYSTEMS THINKERS
4. THE TWO IMPERATIVES OF A DYNAMIC BUSINESS SYSTEM

Chapter Two
Fit In and Stand Out

1. NAVIGATING THROUGH THE CORPORATE WONDERLAND
2. FITTING-IN
3. STANDING-OUT
4. THE FISO FACTOR

Chapter Three
The Catalytic Agents of the FISO Factor

1. THE FISO FACTOR CATALYSTS
   (1) Financial Acuity
   (2) Integrity
   (3) Linkages
   (4) Learning
   (5) Perspective
   (6) Global Citizenship
2. THE FISO FACTOR CATALYSTS AND YOUR LEADERSHIP PLATFORM

Chapter Four
Financial Acuity: The Language of Business

1. CRACKING THE CORPORATE CODE
   (1) Learn the Basics
   (2) Identify Your Financial Focus
   (3) Frame Your Work
2. THE HABITS OF FINANCIALLY ACUTE LEADERS
   (1) Dig into the Numbers
   (2) Act on Your Findings
   (3) Foster Financial Acuity Companywide
3. FINANCIAL ACUITY YIELDS CONFIDENCE

Chapter Five
Integrity: The Leader’s North Star

1. BEYOND LEGAL COMPLIANCE
   (1) Ethics
   (2) Soundness
   (3) Completeness
2. THE DEMANDS OF INTEGRITY
3. ORGANIZATIONAL INTEGRITY
4. INTEGRITY YIELDS TRUST

Chapter Six
Linkages: The Lever of Alliance

1. THE COMPETITIVE ADVANTAGE OF LINKAGES
   (1) Opportunity
   (2) Creativity
   (3) Productivity
2. CREATING AND MAINTAINING LINKAGES
   (1) Create a Robust Network of Linkages
   (2) Focus on Giving Instead of Getting
   (3) Practice the “Touch-Tone Approach” to Linkages
3. THE LINKED ORGANIZATION
4. LINKAGES YIELD ACCESS

Chapter Seven
Learning: The Wellspring of Renewal

1. ADOPT AND ADAPT
   (1) Adopt
        (a) Tap the Sources of Learning
        (b) Ask Astute Questions
        (c) Listen!
   (2) Adapt
        (a) Reflect
        (b) Connect
2. APPLY LEARNING WITH THE 5 A’S
   (1) Perfection Is the Enemy of Progress
   (2) Past Performance Can Provide Future Knowledge
   (3) Failure Is Inevitable, but Large Losses Are Not
3. CREATE A LEARNING ORGANIZATON
4. LEARNING YIELDS INNOVATION

Chapter Eight
Perspective: The Prism of Insight

1. THE LEADER’S PERSPECTIVE
2. GAINING OTHER PEOPLE’S PERSPECTIVES
   (1) Empathize to Identify Perspective
   (2) Become a Perspective Magnet
   (3) Utilize Perspective to Build Consensus
3. CREATING ORGANIZATIONAL PERSPECTIVE
4. PERSPECTIVE YIELDS BALANCED JUDGMENT

Chapter Nine
Global Citizenship: The Passport to Opportunity

1. GETTING PREPARED FOR GLOBAL LEADERSHIP
   (1) Transcend Nationality
   (2) Learn from the World
   (3) Stimulate Global Coordination and Cooperation
2. BUILDING THE GLOBAL ORGANIZATION
   (1) Global Strategies
   (2) Global Knowledge
   (3) Global Management
3. GLOBAL CITIZENSHIP YIELDS AGILITY
   

Epilogue
Choosing Your Path

1. FIT IN OR STAND OUT?
   (1) Corporate Culture
   (2) Position in Company
2. NAVIGATING THE JOURNEY
   (1) Can I contribute to the Success of the Company?
   (2) Will I learn Something from This?
   (3) Is the Company Ready to Do what Needs to Be Done?
3. A FINAL WORD ON SUCCESS
   

Acknowledgments

Notes

Index

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